BEST workshop #1 - 2023: Experience with flexible bus lines / on-demand transportation

What are our motives and experiences about “on-demand transportation” (flexible bus lines)? Let’s together discover how “on-demand transport” is organised, how it works and how customers perceive it. It can be a great

leap forward by redefining what convenient transport means for certain areas of our regions with sparse populations.

In terms of expert languages: Demand-Responsive Transport (DRT), Microtransit or On-Demand Transport (ODT) has taken on many forms over the last years. From dial-a-ride shuttle services, taxis and now app-based pick-up and drop-off options, transport services that are on-demand, are making life easier and more convenient for commuters. Our role and options as PTAs are interesting to look at and discuss in workshop form.

Topic

There is a row of interesting questions/subjects to talk about:

• What was the motive/reason for introducing flexible, on-demand transport solutions?
• How is the solutions organised / which concept is applied? Including cost/financing financing scheme, IT-tools e.g. booking systems, organisation and responsibilities, etc.
• Traffic operators: their role in organising the concept?
• Communication: how was the concept presented to citizens/customers?
• How is the acceptance among users? How does it work?
• Experiences and conclusions about the used solution/concept
• Recommendations to other

Target Group

Traffic planners, regional planners, PT-affair officers, analytical staff in PTA’s

Workshop participant responsibilities:

Each interested participating organisation prepare/hold a presentation related to the workshop topic “on-demand-transport”. Depending on the number of participating organisations/PTAs the time frame per presentation can vary between 20 and 30 minutes. Participating organisations provide a preliminary title of the presentation and the presenter's name (preferably when registering).