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Get access to benchmark data, share ideas and experience with other public transport authorities!

THE BEST NETWORK

Upcoming
BEST webinars in 2025:

We have the following webinars lined up for 2025:

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  1. Mobility (hosted by SL)

  2. Channel strategy, market communication, and digitalisation (hosted by HSL)

  3. Ticketing and pricing (hosted by Skyss)

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Stay tuned for more information regarding these webinars' dates, times, and agendas.

Results of the BEST Survey for the entire year of 2024 published

The BEST survey measures the citizen satisfaction with about 30 aspects of public transport. It is a web survey that provides benchmark data for the 11 BEST partner & member organisations. The BEST survey results are available in our PowerBI report.

 

Access to the report requires a licence to PowerBI, and that your organisation is a member of BEST. Contact your member of the analysis group for more information.

BEST Key Figure Database

The BEST key figure database provides basic statistics for the member organisations related to public transport supply, demand and financial numbers etc. The key figures for 2023 are now available.

 

Access to the report requires a licence to PowerBI, and that your organisation is a member of BEST.  Contact your member of the key figure group for more information. 

News

Events

Image by Annie Spratt

ABOUT US

BEST stands for Benchmarking European Service of public Transport and is a project that started in 1999 with the overall objective to increase the use of public transport in European urban areas.

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Our objective is to strengthen the focus on customers' needs, demands and expectations and to establish a learning process among

public transport professionals.

Clients

PARTNERS

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